If at any time on-site service intervention is required, our specialists from the service locations will come to you within a very short time.
Our experience shows that in most cases advice and support by phone helps to correct faults, malfunctions or other difficulties rapidly.
EiMa remote diagnosis
By means of a highly effective online diagnosis system we can operate your machine by remote control and make a diagnosis. Thus, possible malfunctions are rapidly found and corrected. This reduces the costs and increases the availability.
A thorough and praxis oriented training at your site or at the EiMa training centre improves the operators’ professional skill and heightens the efficiency of the machines and systems.
A regular inspection and maintenance is the best way to guarantee a maximum of availability. Talk to us about the possibility of a maintenance contract: firstname.lastname@example.org
Spare parts supply
In principle, we keep all important spare and wear parts permanently in stock. Parts carried in stock ordered until 12 a.m. are mostly made available for dispatch the same day.